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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Moesha E.

September 7, 2023

5  out of  5 rating by Moesha E.
"Viviana was amazing she helped me pick the best coverage that’s good for me! I definitely recommend."

Betito Fernandez

August 25, 2023

5  out of  5 rating by Betito Fernandez
"Viviana she was a great help!!!"

Alex Alvarez

August 22, 2023

5  out of  5 rating by Alex Alvarez
"Was shopping around for home and auto insurance due to my rates going up despite never making any claims. Called Elvia’s office and was helped out by Viviana. She was able to save me almost $600 a year with better coverage than I was receiving with Allstate. Switched over the same day. Thanks again!"

Isabel Olivas

August 18, 2023

5  out of  5 rating by Isabel Olivas
"(Translated by Google) Excellent servicing and kindness. Viviane Hernandez. Thank you. (Original) Excelente servicing y amabilidad. Viviane Hernandez. Gracias."

Ramon jr Ocegueda

August 1, 2023

5  out of  5 rating by Ramon jr Ocegueda
"I spoke with Anais, she was sooo helpful, answering all my questions and concerns, letting me know about the discounts and services they provide. It's nice to hear great customer service."

Marcus Williams

August 1, 2023

5  out of  5 rating by Marcus Williams
"Anais was awesome in supporting my quote request and executing my policy. I’m a very detailed person and she was very patient and willing to answer the questions I had. Thanks for the continued support for both home and car insurance."

Homero Garza

July 25, 2023

5  out of  5 rating by Homero Garza
"Called for update on my refund and Stephanie went well far and beyond with following up on another question that I had. Rarely do I receive exceptional customer service, but today I received it. Thank you again Stephanie keep up the great work, Elvia has a GEM and it’s Stephanie."

Elsa Soto

July 22, 2023

5  out of  5 rating by Elsa Soto
"Viviana Hernandez is an incredibly knowledgeable representative, and I am so grateful she went above and beyond to answer all my questions about life insurance. If you can request to work with Viviana, please do! She is kind, patient, and so so helpful!"

Daniel Fernandez

July 10, 2023

5  out of  5 rating by Daniel Fernandez
"Awesome representatives who go the extra mile to do the very best for their customers. Both Viviana & April have been wonderful in getting me the best deal with an auto & home insurance bundle as well as advocating on my behalf whenever there was a discrepancy with the amount due for my insurance."

Vibe Sense

July 7, 2023

5  out of  5 rating by Vibe Sense
"I had an amazing representative who was very helpful in every way possible and was able to communicate everything so positive in every aspect. Stephanie really made me feel comfortable and calm as I was speaking with her. Thank you very much"

Gabriela Mendoza

July 3, 2023

5  out of  5 rating by Gabriela Mendoza
"Attentive, knowledgeable and resourceful. Thank you Viviana for taking the time to make this work. She help me explore different options geared towards finding the best policy that fit my needs. Ultimately, combining auto and home insurance will save you more. Would most definitely recommend."

Gerry Perez

July 3, 2023

5  out of  5 rating by Gerry Perez
"Viviana was extremely kind and professional with her explanation. I recieved insurance within 10 minutes."

Delilah !

June 27, 2023

5  out of  5 rating by Delilah !
"It’s always a pleasure doing business here with Viviana. She is super helpful and polite. I always leave well informed and with a smile on my face."

Pablo Jimenez

June 21, 2023

5  out of  5 rating by Pablo Jimenez
"(Translated by Google) Viviana Hernandez excellent service thank you (Original) Viviana Hernández Excelente servicio gracias"

Farhan Mallick

June 16, 2023

5  out of  5 rating by Farhan Mallick
"I just spoke to Viviana Hernandez. She seemed very knowledgeable and was able to address my concerns very quickly. In addition to the required assistance, she also provided additional advice which would help me to view and maintain the policy in the future. This type of diligence by a State Farm representative will always motivate me to stay with State Farm"

Gregg Ernst

June 1, 2023

5  out of  5 rating by Gregg Ernst
"Got spectacular service here and it was lighting fast, which is exactly what I needed. Thanks for being so knowledgeable and bending over backwards for me!"

Daymarud Mata

May 30, 2023

5  out of  5 rating by Daymarud Mata
"Been working with this office for over 10 years & have had great experiences so far. I recently went in to update some information and Viviana was so helpful, as well as a pleasure to work with. She answered all my questions and even helped me learn more about other options I have with that I was looking for. I had a great experience and recommend to go see her for anything you need. Thank you! :)"

Emmanuel Guzman

May 25, 2023

5  out of  5 rating by Emmanuel Guzman
"Great service. Made the process of opening up my first Auto Insurance policy extremely easy and quick."

Jade Allen

May 24, 2023

5  out of  5 rating by Jade Allen
"Stephanie is so helpful!! She was patient with me, answered all my questions thoroughly, and helped me find the perfect policy for my new car!! tysm!!"

Jessica Alaniz

May 18, 2023

5  out of  5 rating by Jessica Alaniz
"I had the pleasure of meeting Viviana, she was very kind and attentive. Answered any questions or concerns I had, and walked me through everything to ensure I went with the policy that best suit me. Thank you once again!"

Vianka Reyes

May 16, 2023

5  out of  5 rating by Vianka Reyes
"I had a great experience with April she is a really great help. All the office employees in this location are very helpful! Highly recommend State Farm best insurance I have had!"

Ze Baldin

May 12, 2023

5  out of  5 rating by Ze Baldin
"Viviana is the best. She was kind and helped me solve everything I needed."

Ivan

May 5, 2023

5  out of  5 rating by Ivan
"Stephanie is a awesome agent ,great service,"

Adrian Tovar

May 5, 2023

5  out of  5 rating by Adrian Tovar
"(Translated by Google) Super good attention, fast service, I recommend Stephanie (Original) Super buena atención rápido servicio recomiendo Stephanie"

David_Gigi Garcia

May 4, 2023

5  out of  5 rating by David_Gigi Garcia
"Viviana at Elvia Solis office was very helpful and very nice over the phone.Viviana has been very knowledgeable, calls back when she says, professional, friendly and has answered all my questions."