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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 23, 2023

3  out of  5 rating by poepoejankins
"3 stars purely for professionalism and politeness of employees. This place has done nothing but hike up prices year after year. They give you “discounts” then casually slowly hike up the price. I have been with this particular State Farm since I started driving, that’s quite a while, since then have received many “discounts” and then casually have the prices slowly hiked up to the point where I am now paying more than what I started paying initially. This is including said discounts. If you need staff to get back to you with information better schedule yourself to call back in because 9/10 they will not bother to call you back just to answer your concern. 3 stars and I’m being generous. Consistency and reliability builds happy customers. Highly considering shopping around for new provider"

carlos Rodriguez

March 15, 2023

5  out of  5 rating by carlos Rodriguez
"(Translated by Google) Very good service and thanks they answered all my questions and doubts thanks Viviana Hernandez (Original) Muy buen servicio y gracias me contestaron todas mis preguntas y dudas gracias Viviana Hernandez"

Gina Diaz

March 14, 2023

5  out of  5 rating by Gina Diaz
"Great service. They are very helpful with everything I have needed. Elvia Solis's office helped me get my car and home insured."

Yvette B

March 10, 2023

5  out of  5 rating by Yvette B
"My Statefarm office/ representatives are very professional and detailed. Thank you Stephanie for all your help."

Anthony Felix

March 4, 2023

5  out of  5 rating by Anthony Felix
"Stephanie was very helpful, nice, and professional. Took the time to explain my policy, got me a great rate, and made the process easy."


February 27, 2023

1  out of  5 rating by ESTELA H.

Evelyn Rodriguez

February 21, 2023

5  out of  5 rating by Evelyn Rodriguez
"I’ve been with this agency for over 4 years and they have great service, very helpful people there are very friendly I really recommend them."

marysol gamboa

February 11, 2023

5  out of  5 rating by marysol gamboa
"Everyone at Elvia Solis office has been very helpful and very nice over the phone. Stephanie has been very knowledgeable, calls back when she says, professional, friendly and has answered all my questions. Keep it up!"

R Perez

January 27, 2023

5  out of  5 rating by R Perez
"Viviana was very helpful and knowledgeable about State Farms products. She assisted my mom in the application process for a life insurance policy. Highly recommend her ."

Tony Urquiza

January 21, 2023

5  out of  5 rating by Tony Urquiza
"Great State Farm agent office, Stephanie was very helpful, resolved my issues and addressed my concerns! Would recommend!"

Justin H

January 18, 2023

5  out of  5 rating by Justin H
"Great experience with Elvis Solis State Farm insurance. Viviana explained everything to me very detailed and full of patience. Great service and professional and definitely recommended!"

gamerboy53 cool

January 7, 2023

5  out of  5 rating by gamerboy53 cool
"OMGoodness, the ladies at this office branch are awesome. I’ve had them all, but I’ve been getting my help from Adrianna the most. Talk about great customer service. She goes above and beyond. Not only does she care about her clients, she will literally stay with you on your insurance prices until the end. She is great. I got my two car insurance and my renters insurance. Thank you, thank you, thank you!!!!"

Mayra Garcia

January 7, 2023

5  out of  5 rating by Mayra Garcia
"(Translated by Google) My husband was very satisfied with Stephanie Garcia's work. 100% recommendable. Very professional and friendly! (Original) Mi esposo quedó muy satisfecho con el trabajo de Stephanie García. 100% recomendable. Muy profesional y amigable !"

Isabel Ayala

January 6, 2023

5  out of  5 rating by Isabel Ayala
"Thank you Stephanie Garcia for always being so helpful and informative!"

Chris Medina

January 6, 2023

5  out of  5 rating by Chris Medina
"Stephanie was a great help, helped me get a great insurance rate ! She was nice and kept everything organized!"

Anais Arellano

January 6, 2023

5  out of  5 rating by Anais Arellano
"My family had been with Elvia Solis Agency for many years. The dedication and care Elvia and her representatives have shown us over the years made us feel apart of a family and not just another client. They inspired me to join their state farm family to help people all over the state of Illinois! I’m grateful for the opportunity Elvia and the team have given me!"

Yvonne Montoya

January 5, 2023

5  out of  5 rating by Yvonne Montoya
"Stephanie is great!! She always helps me with whatever I have going on. She gives that extra time to get the job done. She usually gets everything squared away with one phone call!"

Stephanie Garcia

January 4, 2023

5  out of  5 rating by Stephanie Garcia
"I have been insured with the Elvia Solis Agency over 10 years and they have always responded to my questions and concerns. They are friendly and very knowledgable. I have been so happy with their service that I have gotten my family and friends to switch to their office."

Ricky Gardunio

December 29, 2022

1  out of  5 rating by Ricky Gardunio
"These guys have ripped me off for far too long, and have always had terrible customer service. I have used this agency for about 5 years now, and had an issue with my auto-payment after my previous card expired. Worked with them at least 3 times to try to fix it, and each time the person on the phone guaranteed me that auto-pay was set up, but the next month i would always get notifications saying that my account was past due. After a couple months my insurance lapsed and I was without insurance, without knowing it. I called a different State Farm agency yesterday and found out that I was paying 65% more for my car insurance that I needed to. Safe to say, I am glad i moved my accounts over, and informed my wifes family that they need to do the same. I highly recommend getting a quote from another agency to make sure you arent getting ripped off too!"

sarah bortt

December 23, 2022

5  out of  5 rating by sarah bortt
"Stephanie @Elvia Solis State Farm on 18th Street was super today and solved all my insurance issues! Thanks Stephanie, stay warm!"

Lori hall-israel

December 19, 2022

5  out of  5 rating by Lori hall-israel
"I love this place!!! I have had nothing but GREAT customer service from De Anna and the other agents in this office! De Anna is warm and an excellent person! I’m sad to be moving from Chicago but De Anna help me out by sending me a list of agents for the new state I will live in and I will miss her and the other agents!!!!"

Felipe Garcia

December 9, 2022

5  out of  5 rating by Felipe Garcia
"Great customer service and agents provided helpful information."

Karla Patino

December 7, 2022

5  out of  5 rating by Karla Patino
"Stephanie was very professional, helpful and attentive during the process! She provided me with important information and answered all of my questions. I was able to get a good saving on car and home insurance. Thank you!!"

Esmeralda Perez

October 21, 2022

5  out of  5 rating by Esmeralda Perez
"Stephanie was very helpful and it was a simple process to join."

cat house

October 14, 2022

5  out of  5 rating by cat house
"Very nice, professional & helpful in saving $$$ on insurances"