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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lydell Jefferson

January 30, 2024

5  out of  5 rating by Lydell Jefferson
"Excellent, will recommend others"
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NPI Investment

January 16, 2024

5  out of  5 rating by NPI Investment
"Very helpful and friendly services!"
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Saadia Siddique

January 12, 2024

5  out of  5 rating by Saadia Siddique
"Viviana was extremely helpful and attentive and made the process of getting my homeowner's and auto insurance easy. She provided me a quote on the spot and then gave me time to "shop around" before following up with me again. I know if I ever need to file a claim I will receive the same level of excellent service. Thank you for helping me with my insurance needs and I highly recommend their offices and especially Viviana to those shopping around for insurance!"
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Tobias Carbajal

January 10, 2024

5  out of  5 rating by Tobias Carbajal
"Ya me habían hablado de State Farm, decidí acercarme a la oficina que se ubica en pilsen, desde el primer momento que entre el servicio que me brindaron fue excelente desde el Saludo hasta responder cada una de las preguntas que les formulé, Viviana Hernández y todo el equipo fueron súper detallistas en cada una de las repuestas brindadas dejándome aclaradas cada una de las dudas. Brindan un excelente servicio además de que son honestos en lo que ofrecen por tal motivo es 100% recomendable."
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Cristal Napoles

November 2, 2023

5  out of  5 rating by Cristal Napoles
"Stephanie was great help. Explained everything very well & was able to help my father & I get insured! Thank you for your help Stephanie !!"
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James M.

September 28, 2023

5  out of  5 rating by James M.
"I had a great time working with Agent Viviana Hernandez to get my insurance sorted. Viviana was super professional and took the time to answer my questions. She walked me through every part of the insurance application, and I highly recommend her to anyone who needs insurance help."
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Juan c Nieto

September 25, 2023

5  out of  5 rating by Juan c Nieto
"Excelente servicio y todo el personal muy profesional e amable ..."
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Moesha E.

September 7, 2023

5  out of  5 rating by Moesha E.
"Viviana was amazing she helped me pick the best coverage that’s good for me! I definitely recommend."
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Betito Fernandez

August 25, 2023

5  out of  5 rating by Betito Fernandez
"Viviana she was a great help!!!"
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Alex Alvarez

August 22, 2023

5  out of  5 rating by Alex Alvarez
"Was shopping around for home and auto insurance due to my rates going up despite never making any claims. Called Elvia’s office and was helped out by Viviana. She was able to save me almost $600 a year with better coverage than I was receiving with Allstate. Switched over the same day. Thanks again!"
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Ramon jr Ocegueda

August 1, 2023

5  out of  5 rating by Ramon jr Ocegueda
"I spoke with Anais, she was sooo helpful, answering all my questions and concerns, letting me know about the discounts and services they provide. It's nice to hear great customer service."
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Marcus Williams

August 1, 2023

5  out of  5 rating by Marcus Williams
"Anais was awesome in supporting my quote request and executing my policy. I’m a very detailed person and she was very patient and willing to answer the questions I had. Thanks for the continued support for both home and car insurance."
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Homero Garza

July 25, 2023

5  out of  5 rating by Homero Garza
"Called for update on my refund and Stephanie went well far and beyond with following up on another question that I had. Rarely do I receive exceptional customer service, but today I received it. Thank you again Stephanie keep up the great work, Elvia has a GEM and it’s Stephanie."
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Elsa Soto

July 22, 2023

5  out of  5 rating by Elsa Soto
"Viviana Hernandez is an incredibly knowledgeable representative, and I am so grateful she went above and beyond to answer all my questions about life insurance. If you can request to work with Viviana, please do! She is kind, patient, and so so helpful!"
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Daniel Fernandez

July 10, 2023

5  out of  5 rating by Daniel Fernandez
"Awesome representatives who go the extra mile to do the very best for their customers. Both Viviana & April have been wonderful in getting me the best deal with an auto & home insurance bundle as well as advocating on my behalf whenever there was a discrepancy with the amount due for my insurance."
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Vibe Sense

July 7, 2023

5  out of  5 rating by Vibe Sense
"I had an amazing representative who was very helpful in every way possible and was able to communicate everything so positive in every aspect. Stephanie really made me feel comfortable and calm as I was speaking with her. Thank you very much"
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Gabriela Mendoza

July 3, 2023

5  out of  5 rating by Gabriela Mendoza
"Attentive, knowledgeable and resourceful. Thank you Viviana for taking the time to make this work. She help me explore different options geared towards finding the best policy that fit my needs. Ultimately, combining auto and home insurance will save you more. Would most definitely recommend."
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Gerry Perez

July 3, 2023

5  out of  5 rating by Gerry Perez
"Viviana was extremely kind and professional with her explanation. I recieved insurance within 10 minutes."
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Delilah !

June 27, 2023

5  out of  5 rating by Delilah !
"It’s always a pleasure doing business here with Viviana. She is super helpful and polite. I always leave well informed and with a smile on my face."
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Pablo Jimenez

June 21, 2023

5  out of  5 rating by Pablo Jimenez
"Viviana Hernández Excelente servicio gracias"
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Farhan Mallick

June 16, 2023

5  out of  5 rating by Farhan Mallick
"I just spoke to Viviana Hernandez. She seemed very knowledgeable and was able to address my concerns very quickly. In addition to the required assistance, she also provided additional advice which would help me to view and maintain the policy in the future. This type of diligence by a State Farm representative will always motivate me to stay with State Farm"
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Gregg Ernst

June 1, 2023

5  out of  5 rating by Gregg Ernst
"Got spectacular service here and it was lighting fast, which is exactly what I needed. Thanks for being so knowledgeable and bending over backwards for me!"
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Daymarud Mata

May 30, 2023

5  out of  5 rating by Daymarud Mata
"Been working with this office for over 10 years & have had great experiences so far. I recently went in to update some information and Viviana was so helpful, as well as a pleasure to work with. She answered all my questions and even helped me learn more about other options I have with that I was looking for. I had a great experience and recommend to go see her for anything you need. Thank you! :)"
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Emmanuel Guzman

May 25, 2023

5  out of  5 rating by Emmanuel Guzman
"Great service. Made the process of opening up my first Auto Insurance policy extremely easy and quick."
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Isabel Olivas

March 20, 2021

5  out of  5 rating by Isabel Olivas
"Excelente servicing y amabilidad. Viviane Hernandez. Gracias."